Call Center Executives

Location Bangladesh Job type Full-time, Night Shift

RIVO BPO is seeking motivated and articulate individuals to join our team as Call Center Executives in Bangladesh. This role involves making outbound calls to customers in the USA and Canada, handling various topics as per our communication scripts, and providing excellent customer service. If you have a passion for customer interaction, possess strong English communication skills, and are willing to work night shifts, we encourage you to apply. This is an excellent opportunity for those looking for call center jobs in Bangladesh.

Job Title: Call Center Executive

Company: RIVO BPO

Location: Begum Rokeya Sharani, West Kafrul, Dhaka, Bangladesh

Vacancy: 15 Positions Available

Responsibilities:

  • Make outbound calls to USA/Canada customers.
  • Communicate clearly and persuasively in English in both positive and negative situations.
  • Work night shifts to align with USA/Canada business hours (Bangladesh time 8:00 PM – 5:00 AM).
  • Identify customers’ needs, clarify information, research issues, and provide solutions/alternatives.
  • Sell services/products over the phone following provided instructions.
  • Maintain accurate records of all conversations in our call center database.
  • Opportunities for career advancement to Team Leader and Quality Assurance positions.

Requirements:

  • Education: HSC, A Level, Bachelor/Honors.
  • Age: 21 to 30 years.
  • Excellent English speaking skills.
  • Willingness to work night shifts.
  • Computer skills.
  • Previous experience in an international call center is preferred but not mandatory.
  • Freshers with strong English speaking skills are encouraged to apply.

Compensation & Benefits:

  • Weekly 2 holidays.
  • Half-yearly salary review.
  • Festival Bonus: 2 after 6 months of probation.
  • Exclusive Sales Commission (earn up to 10,000 BDT based on performance).
  • Transportation Allowance: 1,500 BDT.
  • Attendance Bonus: 2,000 BDT.
  • Monthly performance bonus.
  • Weekly cash incentives for meeting sales targets.
  • Revenue-sharing opportunities.
  • Free dinner, tea/coffee.
  • Company-sponsored tours/parties.
  • Guaranteed on-time payment.

Hourly Salary: Approximately Tk. 80 – Tk. 150 per hour

Employment Status: Full-time (night shift)

Gender: Only Male

Workplace: Work at office

Apply now and start your career with RIVO BPO in Bangladesh, and discover exciting call center executives jobs in Bangladesh! Join RIVO BPO and be part of a dynamic team where your efforts are recognized and rewarded

This job is Expired