Your Business, Our Melody of Services
Outsourcing Services for Small Businesses — Sales, Back-Office, Support & Digital
RIVO BPO delivers sales outreach, back-office support, and digital growth services — powered by skilled talent, trusted by small businesses worldwide.
- ⭐ Google 5-star rated
- 🏆 Guaranteed Lowest Cost
0%
Hidden Fees
48hrs
Average setup time
75%
Average cost savings
5★
Google & Clutch rated
Complete BPO Services for Small Businesses
Operations Outsourced. Growth Accelerated.
From live sales calls to bookkeeping to web development — RIVO takes over your
critical business functions so you can focus on growing your business.
Lead Generation & Sales Outreach
We manage your full-cycle outbound and inbound telesales operations — handling lead qualification, appointment setting, and closing support — so your pipeline never stalls and your team only talks to ready buyers.
Outbound Calling
Inbound Calling
telemarketing services
lead generation
Lead Qualification
Appointment Setting
CRM Management
Prospect Research
Cold Email Campaigns
LinkedIn Outreach
List Building
Live Transfer
Back-Office Support
We handle the operational work behind the scenes — admin, data entry, product listings, order processing, and bookkeeping — so your business runs accurately, on time, every day.
Your Admin Support
Calendar Management
Email Management
Data Entry
Document Processing
Product listing & updates
Order processing & tracking
Transaction Management
Financial Reporting
Invoicing & Billing
QuickBooks
Xero
Wave
Expense Tracking
Customer Support
We manage your customer inquiries across live chat, email, and phone — so your customers always get fast, professional responses, every time they reach out.
Live Chat Support
Email Support
Phone Support
Order Management
Account Inquiries
Digital & Design
We manage your entire digital presence — websites, SEO, content, social media, and design — built and run end-to-end so your brand shows up consistently everywhere.
Your Digital Team
Website Design & Development
SEO & Content Writing
Social Media Management
UI/UX & Graphic Design
AI + human talent
Smarter Operations. Real Relationships.
We use AI to work faster — better research, cleaner data, quicker first response. Every client call, every relationship, every judgment call is still handled by a real person.
Smarter Operations
The right tools, used well, so things move faster without cutting corners.
Real Relationships
Every conversation that matters is handled by someone who knows your business.
Why Small Businesses Trust RIVO BPO
Built differently. Proven in the Field.
Most BPOs just provide staff. RIVO runs operations — we’ve been in the trenches with live telesales, so we know what performance looks like.
Reliability
We show up every day and deliver. Your operations run without interruption — no excuses, no delays.
Results
We don't just send people. We deliver outcomes — more calls, more leads, more sales. You'll see real results within the first month.
Transparency
Simple pricing. No setup fees. No hidden charges. No long-term contracts. You know exactly what you pay for.
Experience
We've run telesales campaigns for US loan brokers. We know what works because we've done it ourselves — not just read about it.
Accountability
If something goes wrong, we own it. If you're not satisfied, we fix it — no questions asked. Your success is our success.
Partnership
We're not a vendor. We're your operations partner. Your business grows, we grow with you — long-term, not transactional.
What we do
Outsource Smarter with a Trusted BPO for Small Businesses
From live sales calls to bookkeeping to web development — We take over your operations
Real estate
Cold calling, data entry, appointment setting
Loan brokers & finance
Telesales, lead gen, loan processing support
E-commerce
Product listings, order management, customer care
Healthcare clinics
Scheduling, data entry, patient coordination
Legal firms
Document prep, research, admin support
Marketing agencies
Email outreach, SEO, content, social media
Startups
Flexible VA support, lead gen, web development
Accounting firms
Bookkeeping, financial reports, data processing
How it works
From Inquiry to Operations
Four simple steps to get your operations running.
01
Tell us what you need
Share your role requirements, hours, budget, and expected output. Takes 5 minutes.
02
We build your team
We shortlist pre-screened professionals within 24–48 hours based on your needs.
03
Review & approve
Meet your shortlisted team, choose your match, and confirm the start date.
04
Your operations start
Your team integrates into your workflow. We handle training, quality control, and support.
Trusted by Growing Small Businesses
What US businesses say about RIVO BPO
★★★★★
“Our RIVO telesales team generated 40+ qualified appointments in the first month. The callers understood our loan products and handled objections better than our previous in-house team.”
James M.
Loan Broker, Texas
★★★★★
“We outsourced bookkeeping and admin to RIVO within 48 hours. Both were up and running immediately. Saving over $3,000/month compared to what we were paying locally.”
Sarah R.
E-commerce Owner, Florida
★★★★★
“The cold email team RIVO set up for us delivered a 28% open rate and 8% reply rate. These are numbers we’ve never hit with any agency before — at a fraction of the cost.”
David K.
Marketing Agency, New York
FAQ
Common questions, answered directly
RIVO virtual assistants are matched to the hours your business actually runs on — wherever that falls in the day
What does RIVO actually do day-to-day?
We run your lead generation and sales outreach, back-office support, customer support, or digital and design work — fully managed, not just staffed. Our biggest strength is lead generation: outbound and inbound calling, cold email, and LinkedIn outreach that turns strangers into qualified conversations.
How is this different from hiring a freelancer or VA?
We don’t place a single person and walk away. RIVO runs the process — training, quality control, and performance tracking are built in from day one, so you’re getting a managed operation, not just an extra set of hands.
How fast can we start?
Most engagements launch within 24–48 hours of us understanding your scope, goals, and budget.
Do I need to manage the team myself?
No. We handle training, quality control, and day-to-day oversight. You review results and performance reports, not timesheets.
What does it cost?
Pricing depends on the service and scope — hourly for back-office and admin work, outcome-based options available for lead generation and sales outreach. Request a custom quote and we’ll respond with numbers in your local currency.
What if the engagement isn't working out?
Tell us and we’ll fix it. If something’s wrong, we own it — that includes adjusting the team or approach until it works for you.
Do you only work with US businesses?
No — we work with small businesses anywhere we’re needed. Our strongest track record is in the US, UK, Canada, Australia, and Europe, but we take on clients in any country, with multi-currency billing available on request.
Outsource Your Operations
Save 75% on operational costs. No hidden fees
Every business is different. We’ll build a custom pricing plan based on your specific needs — one function or a full operations team.