Sales & outreach — fully managed
Your pipeline fills. We handle every call.
RIVO runs your outbound prospecting, inbound qualification, and appointment setting — with dedicated agents trained on your product, working your hours, reporting every day.
- ⭐ Google 5-star rated
- 🏆 Guaranteed Lowest Cost
75%
Average cost savings vs US hiring
48hrs
From brief to first call
5★
Google & Clutch rated
0%
Hidden fees or setup costs
What we deliver
Every campaign type, fully managed
From cold outreach to inbound qualification — we run the full sales motion so your team focuses on closing.
Outbound Cold Calling
Our agens calls your list, qualifies leads, answers questions, promotes your products or services, and transfers hot leads to your team to help grow your business.
Appointment Setting
Qualified meetings booked directly into your calendar. Confirmations, reminders, and no-show reschedules handled.
Inbound lead qualification
Inbound calls answered and qualified against your ICP before leads go cold. Hot prospects routed immediately.
Lead scoring & CRM entry
Structured discovery — budget, authority, need, timing — captured and scored directly in your CRM.
Customer Follow-Up Calls
Post-purchase check-ins, renewal reminders, and reactivation calls that reduce churn and surface upsells.
Survey & Market Research Calls
Structured outbound surveys for customer satisfaction or product feedback, delivered clean in your preferred format.
How It Works
From brief to first call in under a week
We handle recruitment, training, and management. You provide the brief — and get a team ready to dial.
1. Discovery call — 30 minutes
We map your campaign: target market, call volume, hours, scripts, and CRM. Most clients leave fully briefed in one session.
2. Campaign team confirmed in 48 hours
Pre-vetted agents matched to your campaign type and communication requirements are confirmed. No interviewing on your end.
3. Script & CRM onboarding
Agents are trained on your script, objection-handling guide, and CRM workflow. Mock calls run before going live.
4. Calls start, daily reports land in your inbox
Your team dials on your schedule. Connect rates, outcomes, escalations, and next-day priorities — every morning.
Who It's For
Built for businesses with a proven offer
RIVO works best when you have a product that sells — and need a team to drive the volume you can’t do in-house.
Real estate & mortgage brokers
Buyer and listing prospecting. Agents qualify on timeline, budget, and motivation before scheduling.
Insurance agencies
Medicare, life, and P&C campaigns with compliance-friendly scripts. Warm transfers to your licensed advisors.
SaaS & tech companies
SDR-style outbound for demo bookings, trial conversions, and churn recovery. Salesforce and HubSpot native.
Home services & contractors
Estimate follow-ups, seasonal outreach, and reactivation. Books directly into your scheduling system.
Financial services & loan brokers
Pre-qualification calls and lead follow-ups. Agents are briefed on compliance and sensitive financial conversations.
Any outbound-driven business
If you're running outbound sales and want the cost at a fraction of US hiring — RIVO is built for you.
Why RIVO BPO
What makes this different from any other outsourced call center
You get outcomes and accountability — not a list of candidates to manage yourself.
English-fluent, not just English-speaking
Bangladeshi talent with neutral accents, natural conversation skills, and real B2B/B2C sales experience.
Daily visibility into performance
Call logs, connect rates, and conversion summaries every day — not a monthly PDF you scroll past.
One CSM who owns your account
Not a helpdesk ticket. One Customer Success Manager handles your onboarding, performance, and any changes.
Performance guarantee built in
If a campaign isn't delivering, we act — replace agents, rework scripts, adjust targeting. No negotiations.
Your hours, your territory
Agents work the shift your customers actually answer. US, UK, or AU time zones — matched to your market.
No contract lock-in
Scale up or down as your campaign evolves. No platform fees, no setup charges, no exit penalties.
FAQ
Common questions, we get before every engagement
Will callers sound like they're from a call centre?
No. Agents are selected for neutral accents and natural conversation — they represent your brand, not a generic script. Every agent goes through structured onboarding on your product before taking a call.
Do I need to provide scripts?
A basic brief is enough to start. Our team helps develop and refine scripts during onboarding — including objection-handling guides and escalation flows — using your product knowledge and sales history.
What hours do agents work?
Agents are matched to your business hours — US, UK, or AU time zones. Shift alignment is confirmed during the discovery call and baked into the campaign setup.
Can I monitor calls?
Yes. Call recordings are available and daily reports include outcomes and escalations. Your CSM provides direct access and can set up live call monitoring if needed.
What CRMs do agents work with?
Agents are trained on Salesforce, HubSpot, Zoho, and most major CRMs. Custom CRM workflows are handled during onboarding — no additional setup cost.
Is there a minimum commitment?
No long-term contract is required. Plans are billed monthly and can be scaled up or paused based on your campaign. We’d rather earn your continued business.
Ready to start filling your pipeline?
Book a 30-minute consultation. We’ll map your campaign and tell you exactly what a managed team would deliver — before you commit to anything.