Virtual Assistant Services
A virtual assistant whose hours match yours
Skilled, English-fluent virtual assistants — vetted, matched to your timezone, and hired in 48 hours. Trusted by small businesses across the US, UK, Australia, and Canada.
- 💰 0% Hidden fees
- 🏆 Guaranteed Lowest Cost
What's Included
Reliable business support, every day
One dedicated VA, handling the recurring admin work that quietly takes over a founder’s calendar.
Calendar & email management
Inbox triage, scheduling, and meeting coordination handled before you open your laptop.
AI-assisted drafting & review
Replies, content, and reports drafted and refined using ChatGPT and Claude — without you touching a prompt.
Research & data entry
Market research, lead lists, and spreadsheet or CRM updates, kept accurate and current.
Customer & helpdesk support
Order status, support tickets, and client check-ins, answered across email, chat, or your helpdesk tool.
Scheduling & coordination
Appointments, travel, and vendor communication, kept off your plate entirely.
E-commerce & order support
Listing updates, inventory checks, and order management for Shopify, Amazon, or your store.
Document preparation
Order status, support tickets, and client check-ins, answered across email, chat, or your helpdesk tool.
Tool & inbox management
Google Workspace, Microsoft 365, CRMs, and everyday business tools, run on your behalf.
Project & task board management
We work inside whatever system you already run Trello, Asana, Notion, a shared spreadsheet, or just Slack — keeping it updated so nothing slips through the cracks.
Need a dedicated team instead? See our social media, bookkeeping, or SEO & content teams.
Built For Your Region
Shift hours matched. to your business, not the other way around
RIVO virtual assistants are matched to the hours your business actually runs on — wherever that falls in the day
United States
US Business Hours
Full overlap with East and West Coast business hours.
- Your hours: 9 AM–6 PM ET
- VA shift: Fully aligned
United Kingdom
UK Business Hours
Morning-to-evening coverage for UK teams and clients.
- Your hours: 9 AM–6 PM GMT
- VA shift: Fully aligned
Australia
AU Business Hours
Shifts matched to Sydney and Melbourne business days.
- Your hours: 9 AM–6 PM AEST
- VA shift: Fully aligned
Canada
CA Business Hours
Coverage matched across Toronto and Vancouver hours.
- Your hours: 9 AM–6 PM ET
- VA shift: Fully aligned
Why RIVO BPO
What you get with every hire
One dedicated VA, handling the recurring admin work that quietly takes over a founder’s calendar.
Pre-screened & vetted
Every candidate is interviewed and tested before being shortlisted to you.
Hired in 48 hours
Your CSM confirms a matched candidate within 24–48 hours of your call, not weeks later.
Free replacement guarantee
Not the right fit? We find a replacement at no additional cost.
No hidden fees
Transparent hourly pricing, no setup costs, no long-term contracts.
Backup coverage included
A trained backup VA is ready to step in if your primary VA is on leave, so work never stalls.
A dedicated CSM, not a help desk
One Customer Success Manager owns your account, the match, and any changes you need.
Built For Your Region
Shift hours matched. to your business, not the other way around
RIVO virtual assistants are matched to the hours your business actually runs on — wherever that falls in the day
Hourly — Pay As You Go
$4/hr
- Calendar & email management
- Research & data entry
- Scheduling & coordination
- Customer follow-ups
- No setup fees, no contracts
RIVO BPO vs. hiring in-house (US, 40 hrs/week)
- US in-house hire – $4,000/mo
- RIVO virtual assistant – $640/mo
You save roughly $3,360/month compared to a US-based hire.
Almost −84% Less
Full-Time Monthly Plans
Commit monthly, save further.
Same $600/VA rate at every tier — no premium for scaling your team. Billed monthly, prepayment required.
1 Dedicated VA
$600/mo
- Full-Time VA
- VAs included: 1
- Hours: 40 hrs/week
- Reporting: Daily & weekly
- Replacement: Free if underperforming
- Account Manager: Included
Team of 5
$3,000/mo
- Type Full-Time VAs
- VAs included: 5 VAs
- Hours: 40 hrs/week, each
- Reporting: Daily & weekly
- Replacement: Free if underperforming
- Account: Manager Included
Team of 10
$6,000/mo
- Full-Time VAs
- VAs included: 10 VAs
- Hours: 40 hrs/week
- Reporting: Daily & weekly
- Replacement: Free if underperforming
- Account Manager: Included
Effective hourly rate calculated on a 173-hour month (40 hrs/week). Require prepayment;
How It Works
From inquiry to hired, in four steps
RIVO teams use AI to work faster — but every client call, every relationship, and every judgment call is handled by real people. That’s what US businesses actually need.
1. Tell us what you need
Share your hours, budget, and expected tasks. Takes about 5 minutes.
2. We shortlist & match
A pre-screened VA is matched to your needs within 24–48 hours.
3. Your CSM confirms the match
Your Customer Success Manager presents the match's profile and experience — you approve, no interview required.
4. Your VA gets to work
Fully integrated into your workflow — time tracking and support included.
Who Hires a RIVO VA
Built for small teams across every industry</span
RIVO virtual assistants are matched to the hours your business actually runs on — wherever that falls in the day
Real estate
E-commerce
Loan brokers & finance
Healthcare clinics
Legal firms
Marketing agencies
Startups
Accounting firms
Trusted by Growing Small Businesses
What US businesses say about RIVO BPO
★★★★★
“Our RIVO telesales team generated 40+ qualified appointments in the first month. The callers understood our loan products and handled objections better than our previous in-house team.”
James M.
Loan Broker, Texas
★★★★★
“Hired a bookkeeper and a VA through RIVO within 48 hours. Both were up and running immediately. Saving over $3,000/month compared to what I was paying locally.”
Sarah R.
E-commerce Owner, Florida
★★★★★
Hired a bookkeeper and a VA through RIVO within 48 hours. Both were up and running immediately. Saving over $3,000/month compared to what I was paying locally.
Marcos R.
E-commerce Owner, Florida
FAQ
Common questions, answered directly
RIVO virtual assistants are matched to the hours your business actually runs on — wherever that falls in the day
How much does a virtual assistant cost?
RIVO virtual assistants start at $4/hr with no setup fees or long-term contracts — you pay only for hours worked.
How fast can I hire a virtual assistant?
Most clients receive a shortlist of pre-screened candidates within 24–48 hours and can have a VA working within the same week.
Do virtual assistants work in my timezone?
Yes. RIVO matches virtual assistants to your required working hours, with shift schedules set during onboarding to fit US, UK, Australian, or Canadian business hours.
What if my virtual assistant isn't the right fit?
RIVO offers a free replacement guarantee — if a hire isn’t working out, we find a replacement at no additional cost.
Is there a long-term contract?
No. RIVO operates on flexible, hourly billing with no long-term contracts — you can scale hours up or down as needed.
Hire your virtual assistant in 48 hours
Get a free consultation and see your shortlisted candidates this week.